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Accessibility Statement

Our commitment to making our website accessible to everyone

Last updated: 5 November 2025

D Hall Plant Hire & Groundworks Ltd is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

Our Commitment to Accessibility

We believe that everyone should be able to access information about our plant hire and groundworks services, regardless of their abilities or the technology they use. We are committed to providing a website that is accessible to the widest possible audience, in accordance with best practices and legal requirements.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities and user-friendly for everyone.

Compliance Levels

Level A: Basic accessibility features (target: fully compliant)
Level AA: Enhanced accessibility features (target: substantially compliant)

This website has been designed and developed with accessibility in mind. We have achieved substantial conformance with WCAG 2.1 Level AA standards and continue to maintain and improve accessibility across all pages.

Accessibility Features

We have implemented numerous accessibility features to ensure our website works for everyone:

Visual Accessibility

  • High color contrast ratios meeting WCAG AA standards
  • Readable font sizes with relative units for scaling
  • No reliance on color alone to convey information
  • Clear focus indicators for all interactive elements
  • Resizable text up to 200% without loss of functionality

Keyboard Navigation

  • Full keyboard navigation support (Tab, Shift+Tab, Enter, Esc)
  • Logical tab order following visual layout
  • No keyboard traps - all areas are navigable
  • Skip navigation links to bypass repetitive content
  • Visible focus states on all interactive elements

Screen Reader Support

  • Semantic HTML5 markup for proper structure
  • Descriptive alt text for all images
  • ARIA landmarks and labels where appropriate
  • Proper heading hierarchy (H1-H6) for page structure
  • Descriptive link text ("Learn more about groundworks" vs "Click here")

Responsive Design

  • Mobile-friendly responsive design for all devices
  • Touch-friendly targets (minimum 44x44px for buttons)
  • Orientation support (portrait and landscape)
  • Zoom up to 400% without horizontal scrolling
  • No device-specific features required

Technical Specifications

Our website has been built using modern web technologies and accessibility best practices:

Web Standards

  • • HTML5 semantic markup
  • • CSS3 for styling and layout
  • • JavaScript (React/Next.js) with progressive enhancement
  • • ARIA attributes for enhanced accessibility

Compatibility

  • • Modern browsers (Chrome, Firefox, Safari, Edge)
  • • Screen readers (NVDA, JAWS, VoiceOver)
  • • Mobile devices (iOS, Android)
  • • Assistive technologies

Tested With

We regularly test our website with various assistive technologies and devices:

Screen Readers

NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS), TalkBack (Android)

Browsers

Google Chrome, Mozilla Firefox, Safari, Microsoft Edge (latest versions)

Devices

Desktop computers, laptops, tablets (iPad, Android), smartphones (iPhone, Android)

Testing Tools

WAVE (Web Accessibility Evaluation Tool), Axe DevTools, Lighthouse, Keyboard navigation testing

Known Limitations

Despite our best efforts, there may be some limitations. We are aware of the following areas where improvements may be needed:

Third-Party Content

Some embedded third-party content (e.g., social media feeds, maps) may have accessibility limitations beyond our control. We are working with providers to improve this where possible.

Older PDF Documents

Some older PDF documents may not be fully accessible. We are working to replace these with accessible versions or HTML alternatives.

Image-Based Content

While we provide alt text for images, some complex diagrams or technical images may require additional descriptive text, which we are working to add.

If you encounter any accessibility barriers, please let us know so we can address them promptly.

Ongoing Accessibility Efforts

We are committed to continuous improvement of our website's accessibility:

  • Regular accessibility audits using automated tools and manual testing
  • User testing with people who use assistive technologies
  • Staff training on accessibility best practices
  • Incorporating accessibility into our development workflow
  • Monitoring updates to WCAG guidelines and implementing new requirements

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

How to Report Accessibility Issues

Email:

mail@dhallplant.com

Please include "Accessibility" in the subject line

When reporting an accessibility issue, please provide:

  • • The specific page or feature where you encountered the issue
  • • A description of the problem
  • • The assistive technology you were using (if applicable)
  • • Your browser and operating system

We aim to respond to accessibility feedback within 5 business days and will work to resolve issues as quickly as possible.

Alternative Ways to Access Our Services

If you have difficulty using our website, we offer alternative ways to access information about our services:

Phone Service

Call us on 07815586876 to discuss your requirements, request quotes, or get information about our services.

Email Support

Email us at mail@dhallplant.com and we'll be happy to provide information in an alternative format.

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may contact:

Equality Advisory and Support Service (EASS)

The EASS provides advice and support on discrimination and human rights issues.

Website: www.equalityadvisoryservice.com

Phone: 0808 800 0082

Textphone: 0808 800 0084

Statement Review

This accessibility statement was last reviewed and updated on 5 November 2025. We review and update this statement regularly to reflect any changes to our website or accessibility standards.

Help Us Improve Accessibility

Your feedback helps us make our website more accessible for everyone. Please contact us if you have any suggestions or encounter any accessibility issues: